Diagram Lens Terms

App: BacklogBridge Diagram Lens for Confluence

Effective date: 8 July 2026

Contact: support@backlogbridge.com

Use of the App

Diagram Lens is provided as a Confluence Cloud app for creating, rendering, inspecting, searching, and exporting Mermaid diagrams.

Users are responsible for the Mermaid source and other content they enter into the app. Users must not use Diagram Lens to process content they are not authorized to store in Confluence or Atlassian Forge app storage.

Free Pricing

The Marketplace launch version of Diagram Lens is intended to be free to use.

Optional donations or sponsorships, if offered outside the app, do not unlock product functionality, support levels, updates, export formats, or commercial-use rights.

Availability and Changes

Diagram Lens may change over time. Features may be updated, improved, limited, or removed to preserve security, reliability, compatibility with Atlassian Cloud, or Marketplace compliance.

Export Limitations

Diagram Lens provides best-effort export tools for Mermaid source, SVG, PNG, PDF, and clipboard image copy.

Export behavior can depend on browser support, Forge iframe permissions, diagram size, canvas limits, and Confluence export behavior. SVG and Mermaid source are the primary reliable export paths.

Security Safeguards

Diagram Lens intentionally blocks or sanitizes unsafe Mermaid behavior, including JavaScript links and unsafe interactive actions. Some Mermaid features may be shown as warnings or blocked when they conflict with the app's strict security model.

Support

Support is provided through the published support channel listed on the support page.

Privacy

Data handling is described in the Diagram Lens privacy policy.